O2’s AI Granny Wastes Scam Callers’ Time
O2’s AI Granny Daisy uses real-time conversations to waste scam callers’ time, reducing fraud attempts and protecting UK citizens.
Introduction to Daisy: The AI Granny
In a bold move to fight back against scam calls, O2, a UK-based mobile network provider, has rolled out an AI tool designed to keep fraudsters on the line. Daisy, an artificial intelligence “granny,” is here to waste scam callers’ time and, by extension, protect potential victims.
How Daisy Keeps Scammers Engaged
Daisy works using multiple AI systems that transcribe, analyze, and respond to scam calls in real time. She chats about trivial subjects—such as her cat or upcoming family gatherings—drawing the scammer into long-winded exchanges. This strategy helps ensure that scammers are tied up on the phone, preventing them from targeting other potential victims.
O2’s Public Awareness and Reporting System
In addition to providing an entertaining solution to scam calls, O2 encourages people to report suspicious activity to 7726. This initiative helps identify fraudulent numbers and strengthens the company’s anti-fraud measures.
Rising Concern Over Fraud in the UK
Nearly 70% of UK residents worry about falling victim to fraud, and O2 aims to reduce the impact of these scams by keeping the scammers engaged for longer, making it harder for them to target the vulnerable.
